This Privacy Policy sets out how companyrelocare.com, operating under the brand companyrelocare, collects, uses, stores, and protects personal information provided by users when accessing our website or utilizing our corporate relocation services. We are committed to safeguarding personal data in compliance with applicable data protection frameworks, including the General Data Protection Regulation (GDPR) for European users, applicable United States federal and state privacy statutes, and the Federal Law on Protection of Personal Data Held by Private Parties in Mexico.
Data Controller
The data controller responsible for your personal information is companyrelocare.com. For any privacy-related inquiries, formal requests, or communications, you may contact us using the official contact details provided below:
- Brand: companyrelocare (operating under companyrelocare.com)
- Email: speedy@companyrelocare.com
- Telephone: +52 55 8421 6730
- Business Address: Av. Paseo de la Reforma 250, Col. Juárez, Cuauhtémoc, Ciudad de México, CDMX 06600, Mexico
Information We Collect
We collect information necessary to facilitate service inquiries, coordinate customized corporate relocation workflows, and process online booking deposits. This information includes:
- Contact and identification details, such as name, business email address, telephone number, and corporate address.
- Transactional records associated with online booking deposits and on-site service fulfillment.
- Communications and correspondence exchanged through our customer support channels.
Payment Processing via Stripe
To execute secure online booking deposit transactions, we utilize Stripe as our third-party payment processor. When you complete a transaction on our website, your payment card details and financial information are transmitted directly to Stripe. Stripe processes your data in accordance with its own privacy policy and PCI-DSS compliance standards. We do not store complete payment card numbers on our local servers.
Data Retention Periods
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, manage ongoing service contracts, comply with legal obligations, resolve disputes, and enforce our agreements. In accordance with statutory requirements across Mexico, Europe, and the United States, tax records, transaction histories, and associated commercial documentation are typically retained for a period of five to ten years, or as otherwise mandated by applicable commercial and fiscal legislation. Once data is no longer required for these legal or operational purposes, it is securely deleted or anonymised.
User Rights
Depending on your jurisdiction of residence, you may possess specific rights regarding your personal information, including the right to access, correct, update, or request the deletion of your data, as well as the right to object to or restrict certain processing activities. To exercise these rights, please contact our support team at speedy@companyrelocare.com.